Every conversation, in one inbox.
Calls, emails, chat and announcements — all logged against the right contact, so nothing lives in a silo.
Talk to anyone, from one place
Every channel your team uses, logged against the contact it belongs to.
Cloud phone
Make, receive and log calls against the right contact — no separate dialler needed.
09:12✓✓Bulk & individual email
Send a one-to-one email or a mass campaign, all tracked on the contact’s timeline.
09:19✓✓Team chat
Message teammates in-app so conversations stay next to the work.
10:26✓✓Tagging & @mentions
Tag colleagues on any record to pull them into the loop instantly.
10:33✓✓Announcements
Broadcast company-wide announcements so everyone stays aligned.
11:40✓✓Contact center
A full call-center console for inbound and outbound at scale.
11:47✓✓One thread for every channel
- Phone
- Emails
- Chat
- Tagging
- Announcements
- Contact Center
One inbox for the whole team
WhatsApp, email and calls thread onto the same record with recordings, templates and logs.
What makes this module different
Every channel on the record timeline
WhatsApp, email, SMS and calls log against the contact and the deal automatically, not in someone’s phone.
Templates with guardrails
Approved templates keep tone, disclosure and language compliant across every agent.
Reply rate you can manage
Delivery, opens and replies report per channel, per template and per agent.
How the module runs, end to end
Live.Click a step, it walks you through.Templates fill from the record, in the client’s language.
The real screen, doing the real work
WhatsApp campaigns running from the same records the calls and emails log to.
The numbers this module keeps honest
Live.Pick a range, the numbers move.Keep every conversation on the record.
Calls, emails, chat and announcements — all in one place.